Issue 42: 16th December 2013


    The year of three screens

    This year has been described as “the year of three screens” by HeBS, whose report into mobile usage highlighted the growing shift away from desktop bookings. The study found that over 35% of web visitors and nearly 32% of page views were generated from non-desktop devices, but cautioned that hotels should treat the desktop, mobile [...]
    0 buys messaging service has acquired eBuddy, a software company specialising in mobile and web-based messaging services, for an undisclosed fee. Neither party confirmed the strategy behind the deal, although it is thought that may use the group to strengthen its online support offering. In a blog post eBuddy was no clearer about what it would be [...]

    Hot Hotels adds ‘social proof’

    Hot Hotels has integrated SeatID to let users log in via Facebook or LinkedIn to see which of their contacts has been at the same hotel or stayed in the vicinity. The move comes as the number of last-minute booking apps continues to grow and brands battle to set themselves apart. SeatID started out in [...]

    Marriott leads study

    In a recent study from Qubit Marriott International has been lauded for its website in terms of usage and awareness. The report found that Marriott was able to utilise technology to encourage users to book on its own site, as well as its mobile offering, ensuring it is staying ahead of the current sector trends. [...]

    OTAs lean on hotels

    Online travel agents will be forced to rely more heavily on hotel bookings in the US as air bookings drop, according to a recent report from PhoCusWright. The study was joined by one from Travelclick, which reported OTA growth outstripping that of sites, suggesting that competition for hotel bookings is likely to increase, at [...]