Issue 5: 8th February 2013

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    Accor revamps apps

    Accor has announced new mobile apps on Android, iOS and Blackberry operating systems for its Ibis brand as well as for its umbrella accorhotels.com site. The company said that it had seen mobile bookings “booming” with sales through the channels up 20-fold in four years. Last year the group’s apps and mobile websites recorded over [...]
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    Technology key to booking decisions

    Social media and free Wi-Fi remain key issues for consumers when making hotel selection decisions, according to a survey carried out in the US by Carlson Rezidor Hotel Group. The company found that, when it came to booking, word of mouth was the most important influence, with social media playing a key role. The study [...]
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    Double dealing

    Travelzoo has reported better-than-expected results, with revenue up 5% to USD37m, as it pushed ahead with expansion of its hotels platform. The results came as US flash sale website Jetsetter.com launched in the UK, with deals specifically aimed at the British market. The growth of both sites suggests that, despite the woes currently suffered by [...]
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    Starwood joins Delta in loyalty partnership

    Starwood Hotels & Resorts has announced a partnership with Delta Air Lines which will see the companies link their loyalty schemes. The move is the latest in what Starwood Hotels & Resorts president & CEO Frits van Paasschen has previously dubbed the “loyalty arms race”. Under the terms of the programme, called Crossover Rewards, elite [...]
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    Expedia Q4 revenue up 24%

    Expedia saw its share price rise more than 4% in after-hours trading after reporting a 24% rise in fourth-quarter revenue on the year, to USD974.9m. The company said that revenue was primarily driven by an increase in hotel room nights stayed, partially offset by a decrease in revenue per room night, as it continued to [...]