Issue 43: 2nd December 2014

    0

    Business customers getting hacked in hotels

    Business travellers are reportedly being targeted via hotels’ internet in a spyware campaign dubbed ‘DarkHotel’. The threat is the latest in a series of security issues concerning hotel guests, forcing operators to remain vigilant as technology-related problems continue to evolve. Russian research firm Kaspersky Lab said that the attacks were aimed at business travellers, with [...]
    0

    Blackpool hotel imposes Tripadvisor fine

    The owners of the Broadway Hotel in Blackpool are reportedly refunding a couple after they were fined GBP100 for leaving a bad review on Tripadvisor. The episode illustrated the ongoing confused and often hostile relationship that hotels have with review site and its users. The hotel is described as a “no-frills budget rooms on the [...]
    0

    Hotels drowning in data

    Hotel operators were told to “think big but do small” when it came to Big Data at the recent Hospace conference in London. Panelists had more enthusiasm for Big Data than the previous year’s event, but were warned to consider which questions they wanted answered before they started collecting large volumes of data which would [...]
    0

    Amazon mooted for travel extension

    Reports have suggested that Amazon is planning an assault on the travel sector, taking on the online travel agents. Amazon Travel is expected to launch in the new year, but, if true, despite much press speculation, as announced the initiative would merely be an extension of the company’s existing travel offering through its Local product. [...]
    0

    Instant Booking looks for OTA

    Tripadvisor is continuing to push its Instant Booking tool, following news of more independent hotels signing up with comments calling for greater OTA participation. The company said that Instant Booking was evolving rapidly and was likely to become more attractive to OTAs. At a conference last week, CEO Steve Kaufer told delegates “Instant Booking changes [...]