Issue 43: 14th September 2012

    0

    Banks get granular

    Banks have realised the value of real time business information with several institutions in talks with software provider Guestline to use its detailed data to better assess hotel performance. The move promises banks better information on which to base lending decisions, as well as the opportunity to keep a closer eye on the performance of [...]
    0

    Bed bugs bite

    Hotels in Charlotte, North Carolina discovered social media and online reputations can be a curse rather than a blessing during the recent Democratic National Convention. The city’s 15,000 hotel rooms were quickly being judged out loud on the prevalence of bed bugs. Delegates took to social media such as Twitter to declare their hotel rooms [...]
    0

    OTAs look East

    With the online travel market reaching maturity in the USA, major OTA brands are increasingly turning their focus to markets in Eastern Europe and Asia, as they look to grow their businesses further. Figures from research company PhocusWright suggest that online currently accounts for 39% of the US market, which will rise to 40% next [...]
    0

    Last minute goes digital

    A new survey on how travel bookings are made rewrites the figures in a surprising way. Research by Trivago suggests it is the Brits who most prefer to head online when researching and booking travel products. But it is Americans who are leading the way in the use of apps. This is in effect the [...]
    0

    More Google advert variety

    With the launch of Google Hotel Price Ads, hotels can now drive traffic to their own brand websites through not only Google Search but also Google Maps, Google Places and Google Hotel Finder. Online hotel services provider Open Hospitality has added facilities to its suite of search management products to help hotels more easily take [...]