Issue 37: 6th July 2012

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    Expedia looks beyond US

    Expedia is reported to be planning to generate more than half of its sales from overseas within a few years. The company, which currently takes around 42% of its sales from outside its domestic US market, estimates that two thirds of the travel industry is outside the US, something it wishes to emulate in its [...]
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    IHG goes regional

    InterContinental Hotels Group has launched online booking websites in Russian and Turkish, in recognition of the growing role the countries play in the company’s pipeline. The company said that the move meant it now had consumer focused websites in 13 different languages, allowing IHG to capitalise on the global growth of online bookings. Michael Menis, [...]
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    OTAs trusted for value

    More than half of people think that booking their holiday online represents the best value for money, according to the latest research from Mintel. The news is bad news for traditional travel agents, but good for OTAs, which have come under attack for their trustworthiness in recent months. The study found that, of the 1,078 [...]
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    Travelocity sells Travelguru

    Travelocity has sold its Travelguru site to Indian online travel agent Yatra Online for a reported USD18m. The deal marks ongoing consolidation in the Indian OTA sector, lead by Yatra, and brings into question Travelcity’s role in the country. Under the terms of the deal Travelguru will continue to operate as a separate entity under [...]
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    Wyndham faces more than a knuckle rap

    Hotels often come equipped with revolving doors, but Wyndham Worldwide is currently finding that, when applied to customer data, easy-in, easy-out is not good for business. The company has been sued by the Federal Trade Commission on accusations of allowing three breaches of its corporate data files in two years. The case illustrates the hotel [...]