Issue 35: 5th October 2015

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    Threat of OTAs overplayed

    The threat posed to hotels by online travel agents has been overplayed, delegates at the Hotel Distribution Event, held in London, were told. Hotels were instead told to focus on offline channels, direct booking and fighting to make customers loyal once acquired. Paul Slattery, co-founder and director, Otus & Co, said: “The organic rate of [...]
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    Google gets deeper into booking

    Google has expanded its Google Hotel Ads Commission programme, in addition to expanding its Book on Google feature. The company also announced that it was retiring a dedicated site for Hotel Finder, as it moved more deeply into direct hotel booking. The search engine started testing the Google Hotel Ads Commission Programme with a small [...]
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    TUI, Thomas Cook edge up online

    TUI Group and Thomas Cook Group both used their recent trading updates to claim growth in direct bookings, as they continue to make the transition from high street to online. Thomas Cook Group in particular hailed growth in mobile, while speculation grows that shareholder Fosun International is planning a takeover of the company. At TUI [...]
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    Hilton hacked

    Hilton Worldwide has confirmed that it is investigation a possible a security breach in a number of restaurants and gift shops between 21 April and 27 July. The potential credit card hack is the latest in a series for the sector, with Mandarin Oriental being hit in March and warning that such attacks were “increasingly [...]
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    On the Beach lists

    Online packaged holiday agent On the Beach has raised GBP90m in an IPO valuing the company at GBP240m. The company said that the float would position it “for its next stage of development”, including raising its profile and creating a structure for growth. The site, which specialises mainly in Mediterranean coastal holidays, claims one million [...]