Issue 25

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    Room Key hits the ground running

    Room Key, which just launched its first three international sites, welcomed more than 1 million monthly unique visitors in February, according to data from Compete. The figure was a 278% increase on the previous month. The site uses pop-under advertising technology to help drive business and this, plus its increasing roster of hotels, is helping [...]
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    Hyatt takes technology battle in-room

    Hyatt Hotels Corporation has announced plans to roll out a new in-room TV system which it says will bring it in line with the technology used by consumers.  The announcement came after a lively debate at the International Hotel Investment Forum in Berlin, during which delegates criticised in-room entertainment systems for being outdated and outmoded [...]
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    AirBnB makes Olympic move

    AirBnB has acquired UK group Crashpadder for an undisclosed fee, continuing the growth which it has pursued both organically and through acquisition. The deal marks the ongoing expansion of the peer-to-peer apartment rental market in Europe, driven by consumers looking for value, against brands, when travelling. For AirBnB, the deal gives it a larger piece [...]
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    Groupon to mend its ways

    Groupon has blamed its overly rapid expansion for the customer service failures which led the group to be in breach of advertising standards in the UK. The company has been given three months to improve its business practices by the Office of Fair Trading after it was referred by the Advertising Standards Association. The censures [...]
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    Tripadvisor launches discount booking site

    TripAdvisor, fresh from its IPO at the end of last year, has extended its offering with a hotel booking site. Tingo, a new site which automatically refunds users the difference in the price of a hotel room if it drops after booking, is being launched through Smarter Travel Media, a subsidiary of TripAdvisor. The site [...]