Issue 25: 16th July 2013

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    Technology no longer a perk

    Hotel technology has gone from being a perk to a requirement, according to a report sponsored by The Wall Street Journal. The study found that, as expected, guests are looking for free Wi-Fi and the ability to make the most of their own content, but also drew attention to hotels at the top end of [...]
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    EC announces package plan

    The European Commission has announced its new rules to protect those buying packaged holidays online, as it reforms the 1990 Package Travel Directive. The changes have been criticised for potentially overlapping with existing rules and causing confusion for both operators and consumers. The proposals extend the current protection for traditional, pre-arranged packages to new combinations [...]
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    Sector told to go big on data

    Hotels are unlocking the potential of big data to “dramatically” improve products and services, according to a report from Amadeus. The study cautioned that the industry was at a big data crossroads, with the development of big data initiatives now a priority, with those who ignored the trend running the risk of being left behind. [...]
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    Tripadvisor adds tools for independents

    Tripadvisor is to launch an online platform enabling independent hotels and B&Bs to access services previously only available to online travel agencies, booking engines and hotel chains. Tripadvisor Connect will give smaller operations the same visibility as larger groups, with the ability to manage their own promotion themselves. The company’s Direct Connect Solutions vice president [...]
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    Priceline bolstered by Booking.com

    Priceline shares rose to a their highest level in a decade earlier this month after an analyst from Morgan Stanley upgraded the stock. The report attributed the decision to Priceline’s dominance in Europe through Booking.com, which it expects to continue. In a research note, analyst Scott Devitt upgraded the group’s shares to overweight from equal [...]