Issue 21: 8th June 2015

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    Accor opens up booking platform

    Accor is to open its booking platform to independent hotels, confirming plans first revealed to this publication. The company said it expected the move to triple the number of hotels offered on its Accor Hotels website, taking it to more than 10,000 rooms by 2018. In a presentation, the company confirmed that it would continue [...]
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    TripAdvisor rebrands in China

    TripAdvisor has unveiled a new brand name for Chinese-speaking customers, with a new app alongside. The changes were made after the company’s president & CEO Steve Kaufer acknowledged that it was “not winning in the way that we wish to” in the country. TripAdvisor has now dropped the DaoDao name it has used since its [...]
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    Ctrip hacked, knocked back by Qunar

    Ctrip confirmed that it had been hacked, but denied rumours that that all of its data was deleted in the process. The news was the first in a week of bad news for Ctrip, which also saw news of its rejected offer for Qunar revealed. Ctrip.com said that a cyberattack had forced its website and [...]
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    Omni makes mobile guarantee

    Omni Hotels & Resorts claims to be the first luxury hotel brand to offer a 24-hour “courtesy hold” for reservations made through mobile devices. The new feature allows guests to hold a reservation at the quoted rate for up to 24 hours without booking. To hold, customers enter their name, email and phone number and [...]
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    Europe agrees package directive

    The European Parliament and the European Council have agreed a new European Package Travel Directive which will extend cover to most online sales. The move created a new category of “linked travel arrangements” to cover click-through sales between linked websites. The European Parliament said that “travellers putting together their own package holidays online will get [...]