Issue 21: 17th June 2013

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    eDreams rapped over transparency

    Easyjet has reported eDreams to the Office of Fair Trading, the Civil Aviation Authority and Which?, claiming the OTA group was advertising misleading prices. The company claims that the prices advertised on eDreams do not include service fees and payment fees for debit and credit cards, making prices on Easyjet.com look relatively uncompetitive. OFT rules [...]
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    Hyatt, MGM get loyal together

    Hyatt Hotels Corporation and MGM Resorts International are to combine their loyalty programmes. The deal will, Hyatt said, add value to its loyalty programme and raises the question of what smaller operators can do to make their programmes attractive to consumers. Under the terms of the deal, Hyatt Gold Passport members will be able to [...]
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    Hipclub gets funding to expand

    Hipclub, a Russia-based private sales club website, announced that it had raised USD7m in its latest round of funding. The investment will see the brand expand in Russia and nearby Russian-speaking countries, as the private sales model expands to developing regions. Investors included Michael van Swaaij, the former CEO of Skype and previous investor in [...]
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    Accor joins Expedia ETP programme

    Expedia announced that it has signed a long-term global agreement with Accor, which will see the operator join its Expedia Traveler Preference Programme. The move gives increased credibility to the ETP programme, despite the fact that the new payment options potentially increasing hotels’ costs. The ETP model allows travellers to choose whether to pay Expedia [...]
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    Tripadvisor joins OTAs

    With its latest redesign, Tripadvisor has relaunched itself as a hotel price comparison search engine. The site has now integrated reviews and pricing in the same window, eradicating pop-ups and bringing Tripadvisor closer than ever to being a traditional online travel agent. Prior to the changes, customers had to access external booking sites to find [...]