Issue 2

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    Google fights for trust

    The recent Google antitrust hearing has allowed many of its competitors a forum to complain about the search engine provider, over whether it’s a monopoly and whether it uses its power to favour its own products and services over those of its competitors. TripAdvisor, which after a long battle has recently succeeded in getting its [...]
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    Power to the people

    Consumers are to be given the chance to initiate price wars between hotels with the launch of a new website which allows yield managers to bid for a consumer’s business. The launch of Backbid (in essence a reverse auction) is a further illustration of how quickly things are changing in the hotel electronic distribution arena, [...]
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    Poke in the eye for hotels

    This week saw both Accor Hotels and Meliá Hotels International launch online competitions to increase the number of fans on their Facebook pages. Both groups are, as their ultimate prize, offering stays in their hotels, but for the companies themselves, the advantages are less clearly defined. In the case of Meliá, the competition calls for [...]
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    Money for nothing and your Wi-Fi for free

    Since its inception, the internet has been claimed by intellectuals and liberals. ‘Information wants to be free’ is a quote often attributed to Steve Brand, founder of the Whole Earth Catalogue in the 1960s and an advocate of using the internet to make this happen. The announcement this week that Hyatt was going to offer [...]
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    Hotels face off

    As anyone who uses Facebook will tell you, this week has been difficult, with threats of mass-exoduses as the site’s latest redesign once again fails to delight. But as some consider their exit – as they do with every redesign – the announcement of new Facebook features has caused many hotel groups to question whether [...]