Issue 2: 13th January 2014

    0

    HRS sees lowest price clause banned

    Germany’s Federal Cartel Office has banned HRS from requiring that hotels offer it their best available rates. The FCO said it was now looking at Expedia and Booking.com, which use “similar clauses in their hotel contracts”. The ruling against HRS, which will see the clause banned for all hotels in Germany by March this year, [...]
    0

    Uber users fail economic test

    Uber, the taxi finding app, has fallen out of favour with users after prices rose significantly in some markets over the festive season. The company attributed the bills to ‘surge pricing’, where prices are increased as demand rises, which it said was intended to encourage more drivers into its system, but which customers have described [...]
    0

    Sharing, but no caring

    Berlin has become the latest city to bring in legislation which will limit the activities of peer-to-peer accommodation rental websites such as Airbnb. The news came as the company was forced to scrap its first national advertising campaign after alawsuit was filed by rival HomeAway, as competition increases as the sector becomes more lucrative. In [...]
    0

    Consumer disloyalty

    Consumers are motivated more by deals than loyalty, according to Accenture’s Global Consumer Pulse Research Study 2013. The study came as the latest commitments to the OFT from IHG, Expedia and Booking.com are likely to mean a move by consumers towards loyalty schemes, to ensure access to price-parity breaking better deals. Accenture’s report found that [...]
    0

    Google take hotels virtual

    Google has launched Google Business Photos, a product which uses the company’s Google Street View technology to create 360-degree virtual tours of hotels and other businesses. Best Western International has become the first group to sign up to the product across its portfolio, with all its 2,200 hotels in North America due to be photographed [...]