Issue 13: 28th March 2016

    Ctrip2016
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    Ctrip to cut discounting

    Ctrip outlined its new strategy following a series of high-profile investments designed to increase its market-leading position in China’s online travel sector. The company said that the deals would help it “reduce irrational pricing competition” in the form of discounting and coupons, as it forecast a CAGR of 30% until 2020. Last year saw the [...]
    melia
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    Meliá looks to search and social

    Meliá Hotels International has signed a deal with Marin Software which it hopes will help double direct online sales in three years. Meliá is currently in the midst of a EUR100m digital project “to transform its online presence” and drive 40% of sales through its own digital channels by 2017. The company will use Marin [...]
    Lufthansa Apple Watch
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    Lufthansa stands firm on charge

    Lufthansa’s CEO said that he was “optimistic” the group had made the right decision by adding a distribution cost charge to bookings made using a GDS. The comments were made as the company sued Sabre in response to the accusations that the airline was breaching the terms of its contract with the fee. Chairman & [...]
    hotelbeds
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    Hotelbeds hails growth

    Hotelbeds reported an average 18% growth in TTV across its European markets in 2015, which it described as “five times the industry average”. Parent TUI Group is rumoured to be on the verge of announcing a sale of the division to EQT, the private equity group which acquired Kuoni for USD1.4bn last month. The company [...]
    PwC loyalty
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    Loyalty comes with age

    Millennials engage less with loyalty programmes than their older counterparts, according a report from PwC. The company found that, in contrast to previous studies, Millennials were not unique in their attitudes and behaviours, but were similar to travellers in the 30-plus bracket. The accountancy firm said: “Travellers aged 30 and older prefer hard benefits whereas [...]