From the monthly archives: "June 2015"
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    Marriott joins Instant Booking

    Marriott International is to add its global portfolio to Tripadvisor’s Instant Booking platform. TripAdvisor said that the move would allow Marriott to expand its relationship with its guests, “before, during and after the trip”. The move means guests will be able to book rooms direct from within the TripAdvisor site, and that, unlike with other [...]
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    Ctrip makes operator move

    Homeinns Hotel Group, the largest operator of economy hotels in China, has received a non-binding proposal to take it private from a group including online travel operator Ctrip. The move came as Ctrip raised USD1.1bn amidst rumours it was joining in a USD250m funding round for Tujia, Airbnb’s equivalent in China. The group making the [...]
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    French see rate parity ‘banished’

    The French National Assembly has voted to delete any rate parity clauses in contracts between hoteliers and online travel agents. The decision is the first legislative move after Booking.com agreed a settlement with the French, Italian and Swedish authorities that was criticised by a number of industry bodies, who described it as “anti-competitive”. Compared to [...]
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    CMA to investigate reviews

    The Competition and Markets Authority has opened an investigation into a number of companies in connection with the potential non-disclosure of paid endorsements. The body said that it had heard about instances of potentially misleading practices, including fake reviews being posted onto review sites and negative reviews not being published. The organisation said that it [...]
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    ‘Don’t make customers think’ on mobile

    Attendees at this year’s Digital Travel Summit in London were warned that simplification was key to successful mobile transactions. The conference also heard that changes to EU data protection laws would see marketers come under increased pressure, as competition for the consumer continued to intensify. David Pope, marketing director EMEA, Jumio, said: “You can apply [...]
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    Best rate critical for direct bookings

    Close to 75% of people would book directly with a hotel if they could be sure of getting the best deal, according to a study by Triptease. The company warned that consumers were also put off by poor interface design and prices not being shown in the right currency, feeding the need of potential guests [...]
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    Expedia ups mobile ante with ‘pay later’

    Expedia has added a ‘book now, pay later’ feature to its app which enables customers to reserve a room with no payment until check-in. The move comes one week after Omni Hotels & Resorts claimed to be the first luxury hotel brand to offer a 24-hour “courtesy hold” for reservations made through mobile devices, as [...]
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    Marriott makes Netflix play

    Marriott International has confirmed that guests staying at select Marriott Hotels in the US will be able to subscribe to Netflix or sign into their existing accounts through the hotel’s internet-connected TVs. The move, previously revealed in Hotel Analyst Distribution & Technology, sees the company acknowledge that guests are increasingly providing their own content. With [...]
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    Priceline backs away from M&A

    Priceline Group’s president & CEO Darren Huston said that the company was focused on integrating its recent acquisitions, rather than continuing to do deals. The group has made five acquisitions over the past year, as competition with Expedia, which has also been active in the M&A field, has increased. Huston told Bloomberg: “Acquisitions happen once [...]
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    TripAdvisor trumps family

    Almost half of people in the UK now use TripAdvisor as their main source of inspiration prior to booking, ahead of family and friends, according to research from TNS, commissioned by Webloyalty. The study also found that TripAdvisor’s ‘book now’ function was rising in popularity, with 9% of those surveyed having used it. When booking, [...]