From the monthly archives: "October 2013"
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    Issue 36: 28th October 2013

    Travel agents not dead Contrary to public perception, the internet has driven an increase, rather than a fall, in business to traditional travel agents, according to a new survey. The study found that agents were able to access a greater range of information than ever before, allowing them to offer a specialised service that was [...]
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    Oyster swallowed whole

    TripAdvisor has acquired Oyster, a hotel review website site featuring expert reviews and photos covering about 150 cities, for an undisclosed fee. The deal is the latest in a run of acquisitions for TripAdvisor and will add a layer of professional reviews to its traditionally amateur listings. Steve Kaufer, co-founder and CEO TripAdvisor, said: “Oyster [...]
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    DMOs sign up with Booking.com

    NYC & Company and the San Francisco Travel Association have both announced partnerships with Booking.com as their official hotel booking engine. The move narrows the gap between tourism boards and hotels, providing easy access for visitors and another point of sale for rooms. For the two destination marketing organisations, the integration will feature full Booking.com [...]
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    Macdonald offers free wifi

    Macdonald Hotels & Resorts has announced a GBP1m investment to offer its customers free Wi-Fi. The group has signed a deal with The Cloud to provide the technology, as part of efforts to appeal to the business traveller, as consumers increasingly search for free Wi-Fi as a prerequisite to selecting a hotel. The company said [...]
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    Ctrip dominates China

    Ctrip now controls between 30% and 40% of China’s international travel market, far ahead of its nearest rival, according to new data released this week. The company, which recently announced an alliance with former rival Qunar, is now expected to expand beyond its domestic market potentially taking on the established global OTAs . Data from [...]
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    Travel agents not dead

    Contrary to public perception, the internet has driven an increase, rather than a fall, in business to traditional travel agents, according to a new survey. The study found that agents were able to access a greater range of information than ever before, allowing them to offer a specialised service that was particularly attractive to younger [...]
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    Issue 35: 21st October 2013

    Magnuson takes on CRSs Magnuson Worldwide has launched a low cost global hotel reservation system, which it says will see hotels reduce CRS transaction costs by up to 90%. The group said that the flat fee structure and price comparison function would allow hotels to manage and cut costs more easily, challenging the existing offerings. [...]
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    Meeting the mobile Millennial

    Milllennials are loyal and inclined to spend their company’s money on high-end meals, according to a survey conducted on behalf of Expedia. To attract these highly-desirable business travellers, a recent study conducted by Harris Interactive on behalf of Expedia underlines the importance of mobile, both in terms of Wi-Fi and providing mobile booking capacity, in [...]
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    Honey for Hummingbird

    Google has launched Hummingbird, its latest search algorithm, which the group hopes will focus on the meaning of searches, rather than a straight keyword match. For those hoping to feature in search results, this will necessitate a drive towards higher quality content, preferably shared between users. In a blog post, Amut Singh, SVP, Google Search, [...]
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    Expedia drops on Hotels.com reshuffle

    Hotels.com is reported to have undergone a reshuffle of its senior executives, with the president, CFO and VP of strategy thought to have left. News of the restructuring caused one analyst to downgrade parent company Expedia, as concerns grow that it will suffer in the face of competition with other online travel agents. At Hotels.com, [...]