From the monthly archives: "February 2013"
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    Industry Movers December 2012 / January 2013

    Accor Christophe Alaux has been appointed chief operating officer, Mercure & MGallery Europe Christophe began his career in 1990 at PSA as labour relations manager. From 1994 to 1999, he carried out various projects for Accenture in the field of organization and performance improvement. He then joined Promodès, where he served as vice president organization [...]
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    Industry Movers December 2012 / January 2013

    Accor Christophe Alaux has been appointed chief operating officer, Mercure & MGallery Europe Christophe began his career in 1990 at PSA as labour relations manager. From 1994 to 1999, he carried out various projects for Accenture in the field of organization and performance improvement. He then joined Promodès, where he served as vice president organization [...]
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    Issue 7: 22nd February 2013

      IHG ‘top 10 internet retailer’ InterContinental Hotels Group CEO Richard Solomons has described the company as one of the ‘top 10 internet retailers in the US’. Solomons added that IHG’s mobile strategy was “at the forefront of the industry” with the group planning to build on this and continue to invest in its technology [...]
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    Europe embraces social networks

    The majority of hoteliers in Europe spend between one and three hours per week managing online travel reviews, according to the second annual Pulsecheck survey. The study illustrated the increased acceptance and adoption of social networking sites, as hoteliers in the region step-up marketing activities in 2013. As with the inaugural Pulsecheck survey conducted last [...]
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    Brands yet to take tablet

    Hotel brands are becoming increasingly adept at using social media and recognising the importance of mobile, according to L2’s 2013 Digital IQ Index. The report found that there was still work to do to keep pace with the online travel agencies, with the importance of reviews and tablet computers still being underestimated. Having fallen behind [...]
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    TripAdvisor reinforces role in ‘travel-planning funnel’

    TripAdvisor has warned that costs would rise faster than revenue this year, causing shares in the group to drop by 10%. The comments came during otherwise strong results, with the group illustrating the value of its pursuit of social media, with 35% of new reviews coming from Facebook-connected members. The group also confirmed that it [...]
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    Orbitz looks at sale as loss widens

    Orbitz Worldwide is considering the sale of its Away Network business, which includes the Away.com, Trip.com and AdventureFinder.com websites. The news came after the group saw a rise in revenue from its hotel business, on which it is continuing to focus expansion efforts. Net revenue for the group was USD189.7m for the fourth quarter, up [...]
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    IHG ‘top 10 internet retailer’

    InterContinental Hotels Group CEO Richard Solomons has described the company as one of the ‘top 10 internet retailers in the US’. Solomons added that IHG’s mobile strategy was “at the forefront of the industry” with the group planning to build on this and continue to invest in its technology as it looked to drive direct [...]
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    Issue 6: 15th February 2013

    Rising OTA commission nightmare The rate at which travel agent's commission has risen in the past 10 years is every hotelier's nightmare, according to David Bailey, deputy managing director at consultancy TRI Hospitality. And this pain, which was particularly being felt by hotels in the UK provinces, was laid firmly at the door of online [...]
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    Wyndham drives direct bookings

    Wyndham Hotel Group is reported to be piloting a new distribution programme aimed at increasing direct bookings. The company, which is also bringing much of its online marketing in-house, is planning to offer its franchisees a less-costly method of distribution than that offered by the online travel agents. The group’s new distribution programme has been [...]