From the monthly archives: "September 2011"
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    Issue 2

    Hotels face off As anyone who uses Facebook will tell you, this week has been difficult, with threats of mass-exoduses as the site’s latest redesign once again fails to delight. But as some consider their exit – as they do with every redesign – the announcement of new Facebook features has caused many hotel groups [...]
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    Google fights for trust

    The recent Google antitrust hearing has allowed many of its competitors a forum to complain about the search engine provider, over whether it’s a monopoly and whether it uses its power to favour its own products and services over those of its competitors. TripAdvisor, which after a long battle has recently succeeded in getting its [...]
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    Power to the people

    Consumers are to be given the chance to initiate price wars between hotels with the launch of a new website which allows yield managers to bid for a consumer’s business. The launch of Backbid (in essence a reverse auction) is a further illustration of how quickly things are changing in the hotel electronic distribution arena, [...]
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    Poke in the eye for hotels

    This week saw both Accor Hotels and Meliá Hotels International launch online competitions to increase the number of fans on their Facebook pages. Both groups are, as their ultimate prize, offering stays in their hotels, but for the companies themselves, the advantages are less clearly defined. In the case of Meliá, the competition calls for [...]
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    Money for nothing and your Wi-Fi for free

    Since its inception, the internet has been claimed by intellectuals and liberals. ‘Information wants to be free’ is a quote often attributed to Steve Brand, founder of the Whole Earth Catalogue in the 1960s and an advocate of using the internet to make this happen. The announcement this week that Hyatt was going to offer [...]
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    Hotels face off

    As anyone who uses Facebook will tell you, this week has been difficult, with threats of mass-exoduses as the site’s latest redesign once again fails to delight. But as some consider their exit – as they do with every redesign – the announcement of new Facebook features has caused many hotel groups to question whether [...]
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    Issue 1

    No Groupon for IHG InterContinental Hotels Group has confirmed that it has introduced a policy of not using flash sale sites, such as Groupon, as they breach brand standards, in a move which indicates the hotel sector’s growing speed at assessing and dealing with the latest technologies. As Google confirmed the acquisition of a German-based [...]
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    Accor turns to distribution

    Accor is to turn its focus to distribution as Denis Hennequin, the chairman and CEO appointed at the end of last year from McDonald’s, seeks to leverage his franchising expertise. The company is to take an aggressive stance on intermediaries, and focus on driving bookings through Accorhotels.com, with the establishment of Ibis as a megabrand [...]
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    Not just a number

    A new system is to be launched which will allocate individual numbers for hotels, which the company behind it says will “revolutionise” the way that tour operators and other travel companies cope with electronic accommodation feeds from bed banks and other wholesalers. Developed after a two-year collaboration by Travel Technology Initiative and European Tour Operators [...]
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    TripAdvisor loses the trust

    TripAdvisor last week said that its decision to its slogan "reviews you can trust" to "reviews from our community" on its hotels site was not a result of investigations by the UK's Advertising Standards Authority into allegedly misleading reviews.  The group is facing a number of legal proceedings in various countries, but is not allowing [...]