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    Marriott joins Instant Booking

    Marriott International is to add its global portfolio to Tripadvisor’s Instant Booking platform. TripAdvisor said that the move would allow Marriott to expand its relationship with its guests, “before, during and after the trip”. The move means guests will be able to book rooms direct from within the TripAdvisor site, and that, unlike with other [...]

    Ctrip makes operator move

    Homeinns Hotel Group, the largest operator of economy hotels in China, has received a non-binding proposal to take it private from a group including online travel operator Ctrip. The move came as Ctrip raised USD1.1bn amidst rumours it was joining in a USD250m funding round for Tujia, Airbnb’s equivalent in China. The group making the [...]

    French see rate parity ‘banished’

    The French National Assembly has voted to delete any rate parity clauses in contracts between hoteliers and online travel agents. The decision is the first legislative move after Booking.com agreed a settlement with the French, Italian and Swedish authorities that was criticised by a number of industry bodies, who described it as “anti-competitive”. Compared to [...]
    tripadvisor reviewer guide

    CMA to investigate reviews

    The Competition and Markets Authority has opened an investigation into a number of companies in connection with the potential non-disclosure of paid endorsements. The body said that it had heard about instances of potentially misleading practices, including fake reviews being posted onto review sites and negative reviews not being published. The organisation said that it [...]

    ‘Don’t make customers think’ on mobile

    Attendees at this year’s Digital Travel Summit in London were warned that simplification was key to successful mobile transactions. The conference also heard that changes to EU data protection laws would see marketers come under increased pressure, as competition for the consumer continued to intensify. David Pope, marketing director EMEA, Jumio, said: “You can apply [...]

    Best rate critical for direct bookings

    Close to 75% of people would book directly with a hotel if they could be sure of getting the best deal, according to a study by Triptease. The company warned that consumers were also put off by poor interface design and prices not being shown in the right currency, feeding the need of potential guests [...]

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