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    BrandVerity-Traffic-Loss-2

    Hotels losing trademark bidding

    Hotels are continuing to lose out to intermediaries bidding on their trademarks, according to a report from Brand Verity. The study found that the recent M&A activity from the online travel agencies was likely to have an impact on the search landscape. The report looked at a number of different industries. It found that, in [...]
    Uber

    Starwood’s Uber deal

    Starwood Hotels & Resorts has partnered with Uber to offer members of its SPG rewards programme the chance to earn points when they use the taxi service. The move is the latest in an escalating battle by the global hotel operators to drive loyalty with an ever-widening array of ways to earn and spend points. [...]
    Airbnb

    HomeAway welcomes Airbnb IPO

    HomeAway’s CEO welcomed rumours of an IPO for sharing economy rival Airbnb, pointing to the lack of scrutiny that the company underwent in the private sector. Brian Sharples described Airbnb operating “where it’s illegal to operate” and said that HomeAway would continue to differentiate itself from its competition. Speaking at the Piper Jaffray Technology, Media [...]
    hotel room orange 800

    Hold firm on price, hotels told

    Hotels benefit from having a consistent pricing strategy, not a reactive one, according to a study by the Cornell Center for Hospitality Research. The report said that hotels needed to couple pricing strategies with creating distinct products to attract guests, seemingly supporting the recent growth in the number of brands in the sector. The report [...]
    HotelSwaps Algodon Mansion Buenos Aires

    Relais & Châteaux joins swap shop

    Relais & Châteaux has become the latest hotel group to join HotelSwaps, the room exchange programme. HotelSwaps, which describes itself as the hotel industry’s answer to the sharing economy, allows hotel owners and managers to swap their empty rooms for free stays at other hotel members around the world. HotelSwaps estimated that each year, over [...]
    Vivek Badrinath

    Accor moots third-party distribution

    The global hotel operators told delegates at this year’s International Hotel Investment Forum in Berlin that they would use online travel agents to acquire new guests, but would fight to retain them direct. At Accor, the company said it was willing to consider adding unbranded hotels to its system, to bolster its portfolio and keep [...]
    rocketmiles

    Priceline bolsters war chest

    The Priceline Group has announced plans to raise a war chest of USD1.3bn, as it looks to continue to dominate the online travel market ahead of rival Expedia Inc. In the wake of Expedia’s recent announcement of its intent to purchase Orbitz Worldwide, speculation has linked a number of possible major companies to a bid [...]
    finance review

    Mandarin Oriental suffers card breach

    Mandarin Oriental has confirmed credit card breaches at a number of its hotels in the US and Europe. The group said that incidents of this nature were “increasingly becoming an industry-wide concern” as it removed malware from its systems. Mandarin Oriental said that it had identified and removed malware in a number of its credit [...]
    fosun-signing

    Fosun gives Thomas Cook China boost

    Fosun International has continued to invest in Europe with the GBP91.8m acquisition of a 5% stake in Thomas Cook. The company, which recently bought Club Med, said that the deal would give Thomas Cook access “to the fast-growing Chinese tourism market”. The pair described the move as a “strategic partnership” and said that it would [...]
    Apple Watch - Starwood app

    Hotels harvest Apple

    The hospitality sector has continued to show its enthusiasm for Apple products, with both Marriott International and Accor both announcing new services alongside the computing group. The pair join Starwood Hotels & Resorts, which last year announced an app for the Apple Watch which would allow it to be used as a room key. At [...]
    Bazin

    Accor attacks OTAs in France

    Accor has complained about the dominance of the online travel agencies to the French competition authority. The company has joined the French hoteliers’ union, UMIH, and the National Association of hotel chains in denouncing the growing role of the OTAs. Vivek Badrinath, Accor’s deputy CEO, told Hotel Analyst Distribution & Technology: “It is a market [...]
    tablet mobile 800

    CMA eyes reviews

    The Competition and Markets Authority has launched a call for information about online reviews and endorsements. The CMA said that it was aware of “a number of potential concerns about the trustworthiness or impartiality of information” in some reviews and endorsements that are being provided to consumers. The CMA is seeking views on how information [...]

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